The team
An AI Mate at every stage of the journey
Revenue-cycle work is split across the EHR, the PM system, the clearinghouse, payer portals, email and Excel. The AI Mates connect that work where it already lives — each one drafts, a person on your team decides.
Eligibility & prior auth
Census reports, face sheets and insurance documents read on arrival — coverage verified and financial class assigned before coding begins.
Documentation
Completeness checks against payer requirements — missing signatures, absent MDM, unsupported levels — caught before the claim leaves.
Coding support
ICD, CPT and HCPCS recommendations with confidence signals. Ambiguity routes to a coder, not into a claim.
Payer rules
Payer policy grounded per claim — the clause that governs the decision is cited, versioned and attached to the work.
Denials & appeals
Root cause detected, appeal drafted with evidence, routed to a named approver and tracked to outcome. The first loop we prove.
Patient billing
Clear, correct statements and fewer surprise balances — because the upstream steps stopped leaking before month-end.
Three things that stay true
01
Overlay, not replacement
Epic, your PM system, the clearinghouse and payer portals stay exactly where they are. We connect the work across them and keep data movement to a minimum.
02
Shadow before it acts
The platform works the same queue as your team and is measured against ground truth before anything is submitted. Trust is earned on your data.
03
A named approver, always
Nothing auto-submits. Every appeal, code and resubmission carries who decided, when, and on what basis — written at the moment of the decision.
Start with your own denials
A two-week leakage assessment on your own data answers one question: where is revenue leaking, and how much of it is actionable. You keep the readout either way.
Two weeks, three steps
Days 1–3Read-only extract of denials and remits — no workflow change
Week 2Leakage mapped by root cause, payer and dollar value
ReadoutWhat is recoverable, what to automate first, and what it is worth